Privacy
Kin is built so that your home's memory stays in your home. This page explains what this website collects, what the Kin app keeps, and the choices you have. Kin is made by Evaanadoo LLC, a New Jersey company ("we").
Your Kin account
When you create a free account we keep your email address, your first name if you add it, a scrambled form of your password (never the password itself), the Kin character you pick, the plan, add-ons and features you choose, whether you want our emails, and your country (from your connection, not your exact location). We use them to run your account, to set up your Kin, and to tell you about Kin if you said yes.
- We don't sell or rent your information, and we don't share it for advertising.
- Our email and form providers process it on our behalf, under terms that limit them to that job.
- Every email has an unsubscribe link. You can ask us at any time to see or delete what we hold.
- This site sets one cookie, only to keep you signed in, and no advertising or tracking cookies. See the Cookie Policy.
Kin Now and Connections (on this website)
Kin Now lets you talk to your Kin here on the website before the home app is set up. Unlike the home app, it runs in the cloud:
- Your conversation. What you type or say to Kin Now, and Kin's answers, are kept in your account so Kin can follow along. Clear them any time with "Clear chat"; deleting your account deletes them too.
- The AI. To answer, we send your message, your recent conversation, your first name, your plan and the date to Google's Gemini, under Google's paid-service terms, which don't allow your data to be used to train its models.
- Talking. The microphone and Kin's voice use your own browser's speech features. Depending on your browser, your words may be turned into text by your browser's maker (such as Apple or Google).
- Connections. When you link an account (like your calendar or email), you sign in on that service's own page and it gives Kin a key limited to what you approve. We keep that key encrypted, never see your password, and you can disconnect any time, which deletes it. A mobile number you add for texting is kept for that purpose only.
- Limits. We count how many messages you send each day, to keep the service fair and affordable.
The Kin app
Kin runs on a computer in your home. Your memories, messages, routines and voice profiles are stored there, not on our servers.
- Connections you choose. Kin uses only the accounts you connect, through each provider's own sign-in. Kin never asks for those passwords, and you can disconnect anything.
- AI services. To understand speech and compose answers, Kin sends the part of a request it needs to AI providers (such as Google Gemini or Anthropic Claude), under their terms for business customers, which don't allow your data to be used to train their models. Kin keeps nothing else outside your home.
- Phone line. If your plan includes Kin's own phone line, calls and texts pass through a telephone provider (such as Twilio) to reach your home.
- Voices. Kin can learn each family member's voice so private answers stay private. Voice profiles stay on your home computer.
- Health and appointments. Privacy first: details about your doctors, appointments and health stay on your home computer. Kin shares only what an office or hospital needs to book or prepare your visit, and only after you say yes.
- Account and billing. We keep your account email and subscription status. Payments are handled by our bank's secure payment page; we never see or store your card number.
Children
Kin accounts are for adults 18 and over. Kin can help a family with children at home; children's information is used only inside your home, and only as the account holder sets up.
Your rights
Wherever you live, you can ask us to access, correct or delete your information, or to stop emailing you. Residents of some states, including California, have additional rights under state law. We answer within 30 days.
Security
We protect what we hold with encryption in transit, limited access and regular review. No system is perfectly secure; if a breach affects you, we'll tell you as the law requires.
Changes and contact
If we change this policy in a meaningful way, we'll email account holders before the change applies. You can delete your account at any time from Profile & security in your account. To reach us before Kin's support address is live, write to us from the email on your account. Evaanadoo LLC, New Jersey, USA.